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General conditions

Arrival and departure: On the day of arrival the rooms are available from 2 p.m. Please leave the rooms free by 10 a.m. on your departure day.

Deposit: Bookings are considered final after the payment of 30% of the total amount. Please send the payment via bank transfer to the following address:
Raiffeisenkasse Hochpustertal - Filiale Innichen -
IBAN: IT05B0802058790000301036904
SWIFT: RZSBIT21009.
or by credit card (Visa - Mastercard, unfortunately we do not accept Amex and Diners): online deposit

Booking cancellations: If we get a written cancellation of the booking at least 3 weeks before your arrival, we will certainly send you back the deposit, otherwise it will be kept by the hotel.
In case of cancellation within 3 weeks prior arrival, delayed arrival or early departure: 100% of the total sum has to be paid.

Discount for children in parents' room in additional beds
- 70% till 3 years
- 50% 3 - 8 years
- 30% 8 - 14 years
- 20% 14 - 18 years

Family Offer: 4 = 3
2 adults + 2 children up to 14 years in the same room

Four legged friends: We accept well educated dogs only; Euro 15,00 per day, food not included. Please bring a cover and basket for your dog. We ask you to observe our rule that dogs have no access to the dining room, the SPA, the lounge and the garden. Pets are not allowed in Dolomiti Romantic Suites and Suites Dolomiti.

Smoking in the rooms: We would like to remind, that in all our rooms it is not allowed to smoke.

Insurance Information: click


 

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Via al Ponte dei Corrieri 1
I-39038 San Candido . South Tyrol . Dolomites
Phone +39 0474 91 35 88 . Fax +39 0474 91 62 55
www.villastefania.com .
VAT No. 01243530217
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Via al Ponte dei Corrieri 1 . I-39038 San Candido
Phone +39 0474 91 35 88 . Fax +39 0474 91 62 55 . www.villastefania.com .
     
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