FAQ
Frequently asked questions
Your Stay in the Dolomites
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All suites have a south-facing balcony with a view of the Dolomites, while other rooms offer views of Innichberg or the Carnic Alps.
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Guests can use free outdoor parking or the underground garage. Electric car charging stations are available for a fee.
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Well-behaved dogs are welcome on request. They have no access to the restaurant, garden or wellness areas, and pets are not allowed in certain suites. A supplement of € 30 per day applies.
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The hotel does not provide its own rental, but cooperates with local partners who offer discounts for guests.
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Check-out is at 10 AM, and check-in is available from 2 PM.
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Early check-in is possible if the room is available. Late check-out can be arranged upon request.
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Yes, guests can join guided hikes with our own guides three times a week.
Additionally, in winter two hikes and in summer five hikes are organized in cooperation with the local tourist association.
Family Holidays & Children
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Children are warmly welcome, but you won’t find kids’ clubs, playrooms or entertainment services here. Instead, we offer a relaxed atmosphere – ideal for couples, friends and families who love to enjoy quality time together in comfort and tranquility.
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Children can use the pool, but the sauna, relaxation areas, and fitness room are reserved for adults. A dress-on sauna is available for all guests. Please respect the SPA area as a quiet and relaxing space.