Where is the hotel located?
San Candido with its lively and historic center is surrounded by an enchanting nature, in the middle of the Unesco World Heritage Site of the Dolomites.
Our hotel is in an ideal location: surrounded by nature, the hotel, at the same time, is only a few minutes walk from the pedestrian zone.


What is the altitude of San Candido?
The center of San Candido is at 1,175 m altitude.


Do all rooms have a mountain view?
All suites have a south-facing balcony with a breathtaking view of the Dolomites. The other categories and our Family Suites face north, east or west, but have always a wonderful view of the Innichberg or the Carnic Ridge.


What does half board offer?
Natural freshness and regionality: in the evening you can expect a lovingly prepared menu of your choice with a salad and cheese buffet. In the afternoon, a small "Marende" (South Tyrolean for snack) in our tea room "Teestube 1911" with small snacks is included. Start the day with our rich breakfast buffet. Egg dishes are freshly prepared.


Where are there parking options?
During your stay, free outdoor parking spaces and underground parking spaces are available for a surcharge (€ 12).


Are gluten or lactose free meals prepared?
Our restaurant staff is well trained in the ingredients used in the preparation of each of our dishes and can assist you with any food intolerance or allergy questions you may have. We kindly ask you to indicate allergies or intolerances when booking and we will do our best to fulfill your wishes. As we do not have a separate kitchen for people with food allergies or intolerances, we cannot guarantee the complete absence of contamination.


Is the hotel pool heated?
The hotel pool is heated to around 31°.


Does the hotel provide bathrobes?
Towels and bathrobes for the swimming pool and sauna (also for children) are available in every room.


Can children enter the sauna and swimming pool?
Children have access to the pool. The saunas, relaxation rooms and our gym are reserved for adults.
In the swimming pool area we have a dress-on sauna.


Does the hotel have a bike/ski rental?
No, the hotel does not have a bike or ski rental. However, we have an agreement with two local bike/ski rental shops and you can easily rent bikes/skis from them.