FAQ

Children are warmly welcome, but you won’t find kids’ clubs, playrooms or entertainment services here. Instead, we offer a relaxed atmosphere – ideal for couples, friends and families who love to enjoy quality time together in comfort and tranquility.

All suites feature a south-facing balcony with stunning views of the Dolomites. Other rooms offer beautiful views of the Innichberg or the Carnic Alps, depending on their orientation.

Guests have access to free outdoor parking as well as our new underground garage.

The hotel pool is heated to a comfortable 31 °C, perfect for relaxing swims.
Each room provides towels and bathrobes for the pool and sauna area.

Children have access to the pool.
Saunas, relaxation rooms, and our gym are reserved for adults only.
In the pool area, a dress-on sauna is available.

Please respect that the entire SPA area – including the pool – is a place for relaxation. We kindly ask for quiet and considerate behavior.

Well-behaved dogs are welcome on request (limited number, no puppies, cats, or other animals). A fee of € 30,00 per day applies, without food – please bring a blanket and bed. Dogs are not allowed in the restaurant, wellness area, or south garden. During meals, they should stay in the room. Some suites (Romantic Suite, Suite Natura, Suite Dolomiti) do not allow dogs; in Classic rooms, large dogs are not recommended. Damages caused by pets may be charged.

The hotel features a heated indoor pool, saunas, relaxation rooms, and massages using natural products.