FAQ
Frequently asked questions
Where is the hotel located?
San Candido with its lively and historic center is surrounded by an
enchanting nature, in the middle of the UNESCO World Heritage Site of
the Dolomites.
Our hotel is in an ideal location: surrounded by
nature, the hotel, at the same time, is only a few minutes walk from the
pedestrian zone.
Do all rooms have a mountain view?
All suites have a south-facing balcony with a breathtaking view of the
Dolomites. The other categories and our Family Suites face north, east
or west, but have always a wonderful view of the Innichberg or the
Carnic Ridge.
What does half board offer?
Natural freshness and regionality: in the evening you can expect a
lovingly prepared menu of your choice with a salad and cheese buffet. In
the afternoon, a small "Marende" (South Tyrolean for snack) in our tea
room "Teestube 1911" with small snacks is included. Start the day with
our rich breakfast buffet. Egg dishes are freshly prepared.
Are gluten or lactose free meals prepared?
Our restaurant staff is well trained in the ingredients used in the
preparation of each of our dishes and can assist you with any food
intolerance or allergy questions you may have. We kindly ask you to
indicate allergies or intolerances when booking and we will do our best
to fulfill your wishes. As we do not have a separate kitchen for people
with food allergies or intolerances, we cannot guarantee the complete
absence of contamination.
Does the hotel have a bike/ski rental?
No, the hotel does not have a bike or ski rental. However, we have an
agreement with two local bike/ski rental shops and you can easily rent
bikes/skis from them.