Deposit: To secure your booking we ask for a deposit
of 30% of the total amount (minimum Euro 100,00) via bank transfer: 
Raiffeisenkasse Hochpustertal - Filiale Innichen -
IBAN: IT05B0802058790000301036904
or by credit card (Visa - Mastercard, we do not accept Amex and Diners): online deposit 

Booking cancellations: If we get a written cancellation of the booking at least 4 weeks before your arrival, we will send you back the deposit,
otherwise it will be kept by the hotel.
In case of cancellation within 4 weeks prior arrival, delayed arrival or early departure: 100% has to be paid.

Discount for children in parents' room in additional beds
0 - 2,99: 70%
3 – 5,99: 50%
6 – 9,99: 30%
10 – 17,99: 20%

Check in: 2.00 p.m.
Check out:
10.00 a.m.

Four legged friends:
We accept well educated dogs only; Euro 30,00 per day, food not included. Please bring a cover and basket for your dog. Dogs have no access to the dining room, the SPA, the lounge and the garden. Pets are not allowed in Romantic Suites, Suites Natura and Suites Dolomiti.

Smoking in the rooms: In our rooms it is forbidden to smoke.

Travel insurance Information: click